135betWelcome to . We believe that one of the most important responsibilities of a trusted gaming platform is safeguarding its users' personal information. This Privacy Policy will notify you that 135bet What information we collect about you, how it is used, and what rights you have over your data.
By using our website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully, and if you have any questions, do not hesitate to contact our support team.
Please Note: This Privacy Policy should be read alongside 135bet's Terms and Conditions. Both documents complement each other.
135bet Collects various types of information to deliver its services. These are outlined by category below:
| Type of Data |
Example |
Mandatory? |
| Identity-Related |
Full name, date of birth, national ID number |
Yes |
| Contact Information |
Email address, mobile number |
Yes |
| Financial Information |
BKash/Nagad number, bank account details |
Yes |
| Technical Information |
IP address, browser, and device information |
Automatic |
| Gaming Activity |
Betting history, wins and losses, transaction logs |
Automatic |
| KYC Documents |
Passport or NID card copy |
Where Applicable |
We never collect sensitive information (such as religion, political views, or medical history) without your consent.
135bet Collects your information in several ways:
- Directly from you: Information you provide when registering, updating your profile, or contacting support.
- Automatically: When you use the 135bet website or app, technical information is collected through cookies and log files.
- From Payment Providers: Transaction verification details from bKash, Nagad, Rocket, or your bank during deposits or withdrawals.
- From Identity Verification Services: Third-party verification services are used as part of the KYC process.
- From Social Media: If you log in using a social media account, limited information may be collected.
We never access your mobile camera, microphone, or location — unless you explicitly grant permission.
135bet uses your information only for specific, legitimate purposes. Here is how we use your data:
- Account Management: To complete registration, verify your identity, and secure your account.
- Payment Processing: To process deposits and withdrawals and to prevent fraud.
- Providing Gaming Services: Recommending games based on your preferences and improving your overall gaming experience.
- Promotional Offers: Sending relevant bonuses and offers based on your activity.
- Customer Support: To respond to your complaints or questions and resolve any issues.
- Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and gaming rules.
- Platform Improvement: To analyze user behavior and improve service quality.
Important: We never sell your personal data to advertising networks or send you spam.
135bet's policy is clear — your data will never be sold to any third party. However, information may be shared in the following limited circumstances:
-
Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or the relevant bank to process transactions.
-
KYC Services: With registered and trusted verification services for identity verification.
-
Legal Authorities: We are required to provide information in response to lawful requests from courts or regulatory authorities.
-
Fraud Prevention: Relevant information may be shared during cybersecurity or financial fraud investigations.
-
Business Legacy: In the event of a company merger or acquisition, data may be transferred to the new owner, though the same privacy standards will be maintained.
Even in the above cases, 135bet Ensures that third parties use your data only for specified purposes and adhere to the same protection standards.
135bet uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:
- Essential Cookies: To maintain login sessions and support core platform functionality. These cannot be disabled.
- Functionality Cookies: To remember your language preference, theme, and other personalized settings.
- Analytics Cookies: To understand how many users are viewing which pages — this data is completely anonymous.
- Security Cookies: To detect suspicious activity and protect your account.
You can manage cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain services.
135bet uses industry-leading security measures to protect your data. Our layers of protection include:
- 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
- Firewall Protection: Advanced firewall and intrusion detection systems are continuously active.
- Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
- Regular Security Audits: Independent security experts regularly audit our systems.
- Restricted Access: Only authorized personnel can access your information.
- Data Backup: Regular backups are maintained on secure servers.
You also have a responsibility: Use a strong password, never share it with anyone, and contact support immediately if you notice anything suspicious.
135bet does not store your data indefinitely. Retention periods are as follows:
- Active Account: All data is retained for as long as your account remains active.
- Closed Accounts: After closure, data may be retained for up to 5 years in accordance with legal obligations.
- Financial Transaction Records: Mandatory retention of at least 5 years in compliance with AML regulations.
- KYC Documents: After verification, data is securely deleted unless required by law.
- Log Files: Typically deleted after 90 days.
Once the retention period ends, data is securely and permanently deleted with no possibility of recovery.
135betAs a user of , you have full control over your own data:
Right to Access Your Data
You can request a copy of the information we hold about you at any time.
Right to Rectification
If any of your information is inaccurate, you can request a correction at any time.
Right to Erasure
Where there is no legal obligation to retain it, your data will be permanently deleted upon your request.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a portable format.
Right to Opt Out of Marketing
You can request to stop receiving promotional emails or messages at any time.
To exercise these rights, please contact our support team. Requests are typically processed within 30 business days.
135bet This is a gaming platform strictly for adults. We do not knowingly collect or process information from anyone under the age of 18.
- Age verification is carried out at the time of registration.
- If we become aware that a minor has opened an account, that account will be closed immediately.
- All associated data will be permanently deleted.
- If you believe your child has created an account, please contact our support team immediately.
A Note to Parents: Please monitor your child's internet activity. To learn more about responsible gaming, visit our Responsible Gaming View Page.
135bet This privacy policy may be updated as needed. When changes are made, we will:
- We will update the "Last Updated" date at the top of the page.
- For significant changes, a notification will be sent to your registered email address.
- A direct notice will be posted on the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, please complete all pending transactions before closing your account.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
- Email: [email protected]
- Live Chat: Available 24/7 at the bottom-right corner of the website.
- Response Time: Typically within 24–48 hours.
Our Commitment: Your privacy is our top priority. Whatever the concern, we are always here for you.